Blake Was Asked by His Team Leader to Explore and Evaluate

Blake was asked by his team leader to explore and evaluate the best ways to communicate with customers online.Although Blake is relatively new to the company,and is not well versed on the entire product line,he is a millennial which makes him overall well suited to knowing how people find things in common with others in an online environment.
Millennials (also known as Generation Y)have never experienced life without computers and the Internet.This generation navigates web sites very well.