Jackie works in the finance department,at the home office of a large retailer.Her main responsibility is to watch department expenditures and find ways to cut costs whenever possible.Tim,the marketing director for the same company shares information with Jackie only when necessary.He finds her inflexible,and not understanding of what it takes to roll-out a new product line.Jackie and Tim typify a disadvantage of departmentalization.
A disadvantage of departmentalization is that department members begin to think like each other and do not understand the point of view of members of other departments.They experience a phenomenon known as groupthink.
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