Jack just learned that several persons in Arizona became ill from the peanut butter they ate that was produced and bottled in his plant.As he walks the back stairs at the plant,he ponders,"It's time to get the informal organization in on this.We've got to stop this in its tracks!" Jack is taking the right approach to solving this serious problem.
The informal organization is often too unstructured and emotional to deal with serious emergency type situations.Critical matters need reasoned and rational decision-making that needs to happen in a more formalized approach.

Question

Quizplus · Accepted Answer

The statement falsely suggests that the informal organization is incapable of dealing with serious emergency type situations. In reality, the informal organization can play an important role in solving complex problems and responding to emergencies, especially when there is a strong sense of shared purpose and commitment among members.

Jack Just Learned That Several Persons in Arizona Became Ill