There are eight critical dimensions of product or service quality. Which one of them refers to the speed, courtesy, competence, and ease of repair?

Question

Quizplus · Accepted Answer

Serviceability refers to the speed, courtesy, competence, and ease of repair. Performance refers to how well the product or service meets its intended function. Aesthetics refer to the visual and sensory appeal of the product or service. Reliability refers to the ability of the product or service to perform consistently over time.

There Are Eight Critical Dimensions of Product or Service Quality