In the late 1980s and the 1990s, companies adopted these programs at an accelerating rate. This was a partial response to rapidly escalating global competitiveness.

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Total Quality Management (TQM) was adopted by companies in the late 1980s and 1990s as a response to escalating global competitiveness. This approach focuses on continuous improvement in all aspects of an organization's operations, with the goal of providing high-quality products and services that meet or exceed customer expectations.

In the Late 1980s and the 1990s, Companies Adopted These