A social problem exists when

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A social problem exists when society's expectations of business's performance are higher than business's actual social performance. This means that there is a gap between what society expects from businesses in terms of social responsibility and what businesses are actually doing. This can include issues such as environmental pollution, worker exploitation, and unethical business practices. A and B are not related to social problems, and D suggests that businesses are doing better than expected, which is not a problem.

A Social Problem Exists When