Badia has just finished delivering a presentation on team motivation and is answering audience questions. One of the listeners indicates that he has a question, but instead of asking one, he begins talking about his own theories on how to motivate people. What should Badia do?
A) She should allow the audience member to speak for as long as he wants.
B) She should begin discussing the audience member's theories with him, inviting others to join in and share their own theories.
C) She should let him speak for a short time, then make a remark like "Thank you, that's worth looking into" and move on to the next question.
D) She should begin talking over the top of him to bring the question-and-answer session back on topic quickly.
E) She should politely point out why his ideas are wrong and then move on to the next audience member with a question.
Correct Answer:
Verified
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