Which of the following sentences would be most likely to convey the right tone in a claim message?
A) I cannot believe that you sent us a broken product!
B) I'm extremely disappointed with your subpar service.
C) I expected your company to be more professional in handling my order.
D) Please send us a replacement by January 1.
E) You got my order wrong, and want it to be replaced ASAP.
Correct Answer:
Verified
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