When delivering negative news, you should
A) use little space on stating the negative point and a lot of space helping the reader receive it as positively as possible.
B) keep the message as brief as possible.
C) not mention the negative information and instead focus on positive news using explanatory, cushioning words.
D) spend a full paragraph delivering the negative news.
E) focus primarily on conveying the negative information as clearly as possible.

Question

Quizplus · Accepted Answer

It is important to deliver negative news in a way that helps the reader receive it as positively as possible. This means using little space to state the negative point and more space to provide a context or explanation, and offering alternative solutions if possible.

When Delivering Negative News, You Should