It is critical in change management to understand that the real costs and benefits are far more important than the perceived costs and benefits, because people act on what is true, not on what they believe to be true.

Question

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People often act based on their perceptions of costs and benefits, not solely on the objective or real costs and benefits. Change management strategies must address and influence these perceptions to effectively guide behavior and acceptance of change.

It Is Critical in Change Management to Understand That the Real