Changing the headings from "Calling the Help Desk", "How to Dial the Phone," and "Provide Important Details" to "Calling the Help Desk", "Dialing the Phone", and "Providing Important Details" is an example of implementing the "use parallel grammatical structures" guideline for crafting documentation.

Question

Quizplus · Accepted Answer

The guideline of using parallel grammatical structures suggests that headings should have a consistent structure. Changing "How to Dial the Phone" to "Dialing the Phone" makes the heading more parallel with "Calling the Help Desk," and changing "Provide Important Details" to "Providing Important Details" creates parallelism in the gerund form of the verb.

Changing the Headings from "Calling the Help Desk", "How to Dial