Using the word "client" repeatedly, instead of interchanging it with the word "customer" is an example of the interface design principle for minimal user effort.

Question

Quizplus · Accepted Answer

Using the same term consistently reduces cognitive load and confusion, aligning with the principle of consistency, not minimal user effort. Minimal user effort focuses on reducing the steps or actions required from the user.

Using the Word "Client" Repeatedly, Instead of Interchanging It with the Word