UPS has had to develop communication strategies to change perceptions and increase awareness about ___________.
A)across-the-board rate increases for all services that are a result of recent rise in fuel costs
B)new same day delivery routes to most major cities across the continental US
C)other services they offer, including supply chain management and financial services
D)eco-friendly protocols, including hybrid trucks and packaging material recycling, that have been implemented
E)cuts in employee benefits

Question

Quizplus · Accepted Answer

UPS has expanded its services beyond traditional package delivery to include supply chain management and financial services, and they need to communicate these offerings to change perceptions and increase awareness.

UPS Has Had to Develop Communication Strategies to Change Perceptions