Which dimension of quality is being studied for a Harley motorcycle when a survey asks them to record the number of years that they have owned that particular Harley?
A)serviceability
B)durability
C)reliability
D)features

Question

Quizplus · Accepted Answer

The dimension of quality being studied in this scenario is durability, which refers to the ability of the product to withstand wear and tear over time. The number of years that a customer has owned a particular Harley motorcycle is an indicator of how long the product has lasted and how durable it is.

Which Dimension of Quality Is Being Studied for a Harley