What do you do if a customer is unprofessional and continues to swear at you?
A) Excuse yourself and go somewhere else and call your supervisor.
B) Apologize to him and tell them you are there to take care of his problem.
C) Be assertive (not aggressive) and tell him you think he is being unprofessional.
D) Give him at least 5 minutes to calm down before working on his problem.

Question

Quizplus · Accepted Answer

If a customer is being unprofessional and swearing, it's important to remove yourself from the situation and seek assistance from a supervisor to handle the situation appropriately and maintain a professional environment.

What Do You Do If a Customer Is Unprofessional and Continues