Consider the following email to faculty from the computer support person at a school: ʺDear faculty, Welcome Back! I need to know what software you need changed for the coming semester. If you could let me know the software application, show me the proof of purchase for the required number of computers, let me know the room to install it, provide me with the installation instructions, ensure it is compatible with the printers we are using, verify that it works on Windows XP before you give it to me, and be willing to test it before term begins, I will be HAPPY to load it for you. Thanks and letʹs have a good term!ʺ This is an example of
A) Good written communication skills
B) Being proactive
C) Teamwork
D) Improper technical support technique

Question

Quizplus · Accepted Answer

The email lists numerous conditions and requirements for faculty to meet before the computer support person will assist with software installation, which can be seen as burdensome and not supportive, indicating an improper technical support technique.

Consider the Following Email to Faculty from the Computer Support