What are two good questions to ask a customer who wants to upgrade the processor on an older motherboard?
A) Can the motherboard handle a newer processor?
B) Is the computer hot to the touch?
C) Why do you think you need a new processor?
D) Does the computer boot?
E) How often do you use your computer?

Question

Quizplus · Accepted Answer

Asking if the motherboard can handle a newer processor is important because not all motherboards are compatible with every processor. It is important to ensure compatibility before attempting an upgrade. Asking why the customer thinks they need a new processor is also important to understand what they hope to achieve with the upgrade and if a processor upgrade is the most effective solution.

What Are Two Good Questions to Ask a Customer Who