A classroom has been having lots of printing problems lately. The technician responsible for this classroom replaces the printer to show that he is a proactive technician.

Question

Quizplus · Accepted Answer

Simply replacing the printer without investigating the root cause of the printing problems may not actually solve the problem, and may not be the most proactive approach. The technician should troubleshoot, identify and resolve the issue, rather than simply replacing hardware.

A Classroom Has Been Having Lots of Printing Problems Lately