Since most well-run firms utilize a hierarchy of goals to guide major decisions,________ is especially important to managers at every level to prevent departments from working at cross-purposes.

Question

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Strategic planning involves setting clear, overarching goals for the organization that can be broken down into smaller goals for different departments and levels of management. This helps ensure that everyone is working towards the same objectives and prevents departments from working at cross-purposes. Financial auditing, employee testing, benchmarking, and personnel training are all important activities, but they do not necessarily directly address the issue of setting and aligning goals.

Since Most Well-Run Firms Utilize a Hierarchy of Goals to Guide