Johnson Enterprises is recruiting candidates to fill the new position of ombudsperson.Johnson is most likely adding this position to ________.
A) handle internal problems before they become lawsuits
B) negotiate with local and national labor unions
C) monitor the firm's retention and turnover rates
D) assist HR with compensation decisions

Question

Quizplus · Accepted Answer

A)An ombudsperson is a complaint officer who has access to top management and who hears employee complaints,investigates,and recommends appropriate action.Employers use ombudspersons in their organizations to help defuse problems before they become lawsuits or scandals.

Johnson Enterprises Is Recruiting Candidates to Fill the New Position