Which term refers to the fundamental rethinking and radical redesign of business processes to become more competitive?

Question

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A)Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical contemporary measures of performance,such as cost,quality,service,and speed.Reengineering focuses on the overall aspects of job designs,organizational structures,and management systems.It stresses that work should be organized around outcomes as opposed to tasks or functions.

Which Term Refers to the Fundamental Rethinking and Radical Redesign