A _____ is an example of a low customer contact business.
A) retail establishment
B) medical or legal office
C) restaurant
D) manufacturing business

Question

Quizplus · Accepted Answer

A manufacturing business typically has low customer contact as the production process is often automated and the end product may be sold through intermediaries such as distributors or retailers. Retail establishments, restaurants, and medical or legal offices all have higher levels of customer contact, as they involve direct interaction with customers.

A _____ Is an Example of a Low Customer Contact