The proof of a customer relationship management effort is seen in higher levels of customer loyalty in existing customers.

Name: The proof of a customer relationship management effort is seen in higher levels of customer loyalty in existing customers.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

The ultimate goal of customer relationship management is to improve customer loyalty and retention, therefore higher levels of customer loyalty in existing customers is a clear indication of a successful CRM effort.

The Proof of a Customer Relationship Management Effort Is Seen