Which of the following provides potential customers an education in a firm's product or service,including stories of customers' whose problems were solved,an FAQ list,as well as a page on the products or services,and a page on the business owner and his or her firm?

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Sales packets often include comprehensive information about a firm's products or services, customer testimonials, FAQs, and details about the business and its owners, making them an educational tool for potential customers.

Which of the Following Provides Potential Customers an Education in a Firm's