_____ refers to the contacts business owners periodically make with customers in order to remind them of their business,and their interest in customers' business.

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Follow-up refers to the periodic contacts business owners make with customers to remind them of their business and their interest in the customers' business. Customer service refers to the process of ensuring customer satisfaction with a product or service. Follow-through refers to the act of carrying out an action or plan to completion. Mat release refers to a type of press release sent to newspapers for publication in their feature or news sections.

_____ Refers to the Contacts Business Owners Periodically Make with Customers