_____ is the particular way a firm implements customer benefits that keeps the firm ahead of other firms in the market.
A) Industry analysis
B) Competitive advantage
C) Resource distribution
D) Market relinquishment

Question

Quizplus · Accepted Answer

Competitive advantage refers to the unique aspects of a firm's strategy and operations that give it an edge over its rivals in the market. This can include factors such as cost leadership, differentiation, or superior customer service. By implementing these customer benefits in a unique and effective way, the firm is able to stay ahead of its competitors and maintain its position in the market. Industry analysis, resource distribution, and market relinquishment are all important considerations for a firm, but they are not directly related to the concept of competitive advantage.

_____ Is the Particular Way a Firm Implements Customer Benefits