Herzberg's findings suggest that the best way for firms to increase worker motivation is to focus on improving pay and making working conditions more pleasant.

Question

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Herzberg found that pay, working conditions, and other aspects of the job environment were hygiene factors, not motivators. The best motivators all involve job content. Thus, to improve motivation, firms should focus their efforts on making the work itself more interesting and rewarding.

Herzberg's Findings Suggest That the Best Way for Firms to Increase