Jenna Raiter, the president and CEO of AutoMotion Auto Service Centers, has asked several managers and employees to help establish a statement to outline the fundamental purposes of their company. The result of this effort is likely to be a document known as a(n):
A) payoff matrix.
B) mission statement.
C) tactical plan.
D) organization chart.

Question

Quizplus · Accepted Answer

A mission statement outlines the fundamental purposes and goals of a company, which is exactly what Jenna Raiter and her team are trying to establish in this scenario. A payoff matrix is a tool used in decision-making, a tactical plan outlines specific actions and strategies to achieve goals, and an organization chart shows the hierarchical structure of a company.

Jenna Raiter, the President and CEO of AutoMotion Auto Service