Last year, Idle Time Gaming, Inc., experienced one of the most successful introductions of one of its new action videos since the company's inception. The CEO announced that sales and profits had exceeded company projections. He attributed the success to a flexible plan, which included good design, accurate product testing, and innovative marketing and sales tactics. In order to have good recall of the procedures that were put in place for this successful introduction, he has charged a team of managers to develop a(n) __________________ system, so the company can avoid "reinventing the wheel." For future introductions, he wants to be able to recall what worked and what didn't work
A) information technology
B) human relations management
C) enablement management
D) knowledge management

Question

Quizplus · Accepted Answer

The CEO is looking for a system to capture and retain the knowledge gained from the successful introduction of the new action video. This indicates the need for a knowledge management system that can document and share the processes and practices that led to the success. Option A, information technology, may be involved in implementing the knowledge management system but is not a comprehensive solution. Option B, human relations management, is a different area of management and is not related to the CEO's request. Option C, enablement management, is not a commonly used term and does not fit the context of the situation.

Last Year, Idle Time Gaming, Inc