In-basket training is primarily used to train administrative assistants how to use office equipment.

Question

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In-basket training is a T&D method in which the participant is asked to establish priorities for and then handle a number of business papers,e-mails,texts,memoranda,reports,and telephone messages that would typically cross a manager's desk.The messages,presented in no particular order,call for anything from urgent action to routine handling by a manager rather than an administrative assistant.

In-Basket Training Is Primarily Used to Train Administrative Assistants How