Analytical CRM analyzes customer behavior and thus provides the business intelligence necessary to identify new opportunities and to provide superior customer service.
Correct Answer:
Verified
Q45: Briefly describe the concept of portals in
Q68: Briefly describe the information flow element of
Q70: Describe the advantages of radio frequency identification
Q72: Explain the importance of supply chain analytics.
Q83: A collaborative customer relationship management system supports
Q86: Sales force automation improves the effectiveness of
Q88: Key technologies within collaborative CRM systems include
Q93: Compare and contrast vendor-managed inventory model and
Q96: List some of the enterprise-wide changes a
Q97: In an operational CRM,marketing,sales,and support personnel see
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents