The following are types of consumer with respect to response styles associated with dissatisfaction except:
A) passives.
B) actives.
C) irates.
D) voices.
Correct Answer:
Verified
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Q21: If a consumer has a low-performance expectation
Q22: Non-satisfaction is:
A) the opposite of satisfaction.
B) the
Q23: If a consumer has a high-performance expectation
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Q26: The durability of a sportscoat represents:
A) symbolic
Q27: A potential influencing factor that might affect
Q28: Repeat purchase behaviour is frequently referred to
Q29: Satisfaction with a purchase is primarily a
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