Complete the Following Using the Terms Listed

Complete the following using the terms listed.
-A(n) _____ involves a complex and unique problem or opportunity with important consequences for an organization.

A) corporate culture
B) Management
C) organization
D) Top management
E) Departmentalization
F) Vision
G) delegation
H) matrix structure
I) span of management
J) controlling
K) decentralization
L) chain of command
M) SWOT analysis
N) Contingency planning
O) nonprogrammed decision
P) autocratic leaders
Q) Human skills
R) mission statement
S) competitive differentiation
T) Empowerment