A home furnishing store issued a recall notice for a defective appliance.Before the notice was publicly issued,the company had assembled a crisis management team to enact a(n)_____ plan.

Question

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A contingency plan is designed to handle unexpected events or emergencies, such as a product recall. Assembling a crisis management team beforehand to enact such a plan shows that the company was prepared for the potential crisis. Tactical, operational, and strategic plans are all different types of business plans, but they are not specifically designed for crisis management.

A Home Furnishing Store Issued a Recall Notice for a Defective