Chang is the owner-manager of a 24-hour convenience store.When he first opened the business,he employed only four people,and it was easy to manage the store through informal means.The store experienced rapid growth and is now a six-unit chain.Chang is now trying to manage 30 employees.As part of the organizing process,he first determines the actions to be taken to achieve his organizational goals.What is the next step he should take?
A)He should delegate specific tasks to his employees.
B)He should evaluate the results of the implemented actions.
C)He should group the actions into a logical structure.
D)He should coordinate the actions to be taken between different groups of employees in his organization.

Question

Quizplus · Accepted Answer

The next step Chang should take is to group the actions into a logical structure. This step is known as departmentalization and involves dividing the organization into smaller units for easier management. By grouping the actions into departments or units, each employee can be assigned a specific role, which increases efficiency and allows for better coordination. Once this step is completed, Chang can then delegate specific tasks to his employees, evaluate the results, and coordinate the actions to be taken between different groups of employees in his organization.

Chang Is the Owner-Manager of a 24-Hour Convenience Store