When a manager receives a complaint about sexual harassment,his/her first step should be to keep the complaint casual and urge the complainant to return to the alleged harasser her/himself and deal with the issue that way first.

Question

Quizplus · Accepted Answer

This is not the correct first step. The manager should take the complaint seriously, offer support to the complainant and begin an investigation into the allegations. Urging the complainant to deal with the issue directly with the alleged harasser could put them in a difficult or unsafe position.

When a Manager Receives a Complaint About Sexual Harassment,his/her First