________ puts the customer at the center of a company's thinking,planning,and action and shifts the focus from a product or service to customers and their needs and wants.

Question

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Customer Relationship Management (CRM) puts the customer at the center of all activities and aims to build stronger relationships with them by understanding their needs and preferences. It involves collecting and analyzing customer data to personalize interactions and improve customer satisfaction. Guerilla marketing strategy is a creative, low-cost marketing approach, while data mining is the process of extracting insights from large datasets. Entertailing is a blend of entertainment and retail that uses in-store experiences to engage and attract customers. None of these options prioritize the customer to the same degree as CRM.

________ Puts the Customer at the Center of a Company's