Once a credit account becomes past due,a small business owner should:

Question

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It is crucial to contact the customer immediately and ask for full payment while setting a clear deadline. This approach shows that the business owner is serious about collecting the debt and may help avoid the need for legal action or involving a collection agency. Waiting patiently (A) is not a proactive approach and could result in a longer wait for payment. Turning the account over to a collection agency (B) should be a last resort and may damage the business's relationship with the customer. Making harassing and threatening remarks (D) is illegal and can result in legal action against the business owner.

Once a Credit Account Becomes Past Due,a Small Business Owner