As with any IT project,management needs to be able to justify the development and use of a corporate portal by comparing its cost with its benefits.The challenge is that despite the tangible benefits from investment in portal technology,such as include increased revenues and customer loyalty,most of the benefits of portals are intangible.

Question

Quizplus · Accepted Answer

The statement is true. While some benefits of portal technology can be quantified, many of them are intangible and therefore more difficult to measure and justify in terms of cost-benefit analysis.

As with Any IT Project,management Needs to Be Able to Justify