Airlines and hotel chains encourage travelers to book directly from their Web sites,bypassing travel agents.This is an example of the Internet's indirect impact on the role of travel agents.

Question

Quizplus · Accepted Answer

The statement is true, as airlines and hotel chains aim to reduce the commission they pay to travel agents by promoting direct bookings through their own websites. This trend has affected the traditional role of travel agents as intermediaries between customers and suppliers.

Airlines and Hotel Chains Encourage Travelers to Book Directly from Their