A feature that allows your customers to order directly from a Web site rather than visiting your store is an example of

Question

Quizplus · Accepted Answer

The feature of ordering directly from a website rather than visiting a store is an example of substitution, as it substitutes the physical experience with a digital one. Customers are not visiting the store anymore, but rather using a digital platform to place their orders.

A Feature That Allows Your Customers to Order Directly from a Web