A firm will be recognized for its industry leadership,a product-based legitimacy building characteristic,typically when:
A) its employees dress in casual attire to work.
B) its service standards are benchmarked by competitors.
C) it refuses to use outdated technology.
D) it uses common technologies of the industry.

Question

Quizplus · Accepted Answer

Benchmarking by competitors is an indication that a firm is recognized as a leader in its industry, as its competitors are looking to learn and improve based on the firm's standards. Dress code or technology choices may be irrelevant to industry leadership, and using common technologies may not necessarily indicate a higher level of legitimacy building.

A Firm Will Be Recognized for Its Industry Leadership,a Product-Based