All recent recipients of insurance benefits were surveyed regarding their satisfaction and customer service experience. Approximately 15% of the surveys were completed and returned. The _____ is 15%.

Question

Quizplus · Accepted Answer

The 15% represents the response rate, which is the proportion of surveys that were completed and returned. The return rate would be the proportion of physical survey forms that were returned, regardless of whether they were completed or not. The sample rate refers to the proportion of the target population that was included in the survey (which is not provided in the given information), and the variability rate is not a commonly used term in survey research.

All Recent Recipients of Insurance Benefits Were Surveyed Regarding Their