A term that refers to the mental processes we use to form judgments and draw conclusions about the characteristics and motives of others is:

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Person perception refers to the mental processes, including the use of cognitive schemas, that we use to form judgments and draw conclusions about the characteristics and motives of others. Social norms and social influence are broader concepts that refer to the ways in which society and others around us impact our behavior and attitudes. Cognitive schemas, while related, are a more specific term that refers to the mental structures we use to organize information about people and the world around us.

A Term That Refers to the Mental Processes We Use