According to Carl Rogers, the need to maintain a self-concept is so strong that people will deny or distort experiences that contradict their self-concept.

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Carl Rogers referred to this as "incongruence" and proposed that it led to psychological distress and maladjustment. He believed that therapy could help individuals develop a more congruent self-concept by providing a non-judgmental environment in which they could explore their experiences and emotions without fear of rejection or invalidation.

According to Carl Rogers, the Need to Maintain a Self-Concept