James attends a class on cross-cultural business management where he learns about the use of appropriate manners and behaviors in cross-cultural situations. In this case, James has learnt about __________.
A) ethnocentricity
B) positive feedback
C) cultural etiquette
D) active listening

Question

Quizplus · Accepted Answer

James has learnt about cultural etiquette, which refers to the appropriate manners and behaviors expected in different cultures. Ethnocentricity refers to the belief in the superiority of one's own culture, positive feedback refers to providing praise and recognition to others, and active listening refers to listening effectively and attentively to others. None of these concepts are specifically related to cross-cultural business management and cultural etiquette.

James Attends a Class on Cross-Cultural Business Management Where He