Which of the following terms refers to groups of workers who meet on a regular basis with the goal of using their expertise and experience for continuous improvement?
A) Cross-functional teams
B) Employee involvement teams
C) Virtual teams
D) Informal groups

Question

Quizplus · Accepted Answer

Employee involvement teams are specifically designed to bring together workers from different areas of expertise to collaborate and continuously improve the organization's processes, procedures, and products. Cross-functional teams may also consist of employees from different departments or levels, but their focus may not necessarily be on continuous improvement. Virtual teams and informal groups may not have a specific goal or purpose related to continuous improvement.

Which of the Following Terms Refers to Groups of Workers