The rule on delegation says that duties involving the exercise of personal skills or expertise cannot be assigned.Given this,how can accounting firms,law firms,and consulting firms delegate their work to subordinates? In the case of CPA firms,the work is often delegated to someone who is not yet even a CPA.Clients of these firms often get upset when they find out that someone at the firm other than the person they dealt with personally is doing the work on their matter.In one of these firms,how could you prevent clients from getting upset about this?
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