A telemarketing customer service unit for the credit card business of an interstate bank would be most concerned about ________ in the choice of state.

Question

Quizplus · Accepted Answer

A telemarketing customer service unit would be most concerned about wage rates and labor supply in the choice of state, as this would have an impact on the cost of running the unit and the availability of trained staff. Proximity to markets, competition and business climate, and population trends and competition may also be important factors to consider, but they are not as directly relevant to the operations of a customer service unit.

A Telemarketing Customer Service Unit for the Credit Card Business