To manage day-to-day interactions with customers, including phone calls and e-mails, what type of software would a company use?
A)phone call management software with e-mail extensions
B)human interface software
C)customer management software
D)customer service software

Question

Quizplus · Accepted Answer

Customer service software is designed to manage interactions with customers, including phone calls and emails, to ensure efficient and effective communication.

To Manage Day-To-Day Interactions with Customers, Including Phone Calls and E-Mails